Privacy Policy

Regarding personal data protection, please read the following carefully:

Privacy Statement

Xianjing Coffee (hereinafter "the Cafe") is operated by Fan, Shu-Yi. To safeguard personal privacy and support personal data protection, the Cafe issues this statement to explain the purpose, categories, scope, and methods of personal data collection, as well as the rights you may exercise. If you have any questions regarding this Privacy Statement, the following notices, or any matters related to personal data protection, please contact the Cafe website, and we will respond as soon as possible.

Scope of Application

This Privacy Statement and its notices apply solely to websites owned and operated by the Cafe. The Cafe website may contain numerous links or products and services provided by other partners and individual storefronts. For the privacy statements and personal data protection notices of such linked websites, partner websites, or individual storefronts, please refer to their respective platforms.

Purpose and Categories of Personal Data Collection

To provide e-commerce services, after-sales service, fulfill statutory or contractual obligations, protect the rights and interests of the parties and stakeholders, conduct marketing, customer management and services, and operate businesses aligned with our business registration or articles of incorporation, the Cafe may, depending on the nature of each service, collect your name, contact information (including but not limited to phone number, email, and address), information required for payment processing, IP address, and other personal data that can directly or indirectly identify you.

Furthermore, to improve service quality, the Cafe will record the user's IP address and browsing activities within the Cafe’s relevant websites or APPs (including but not limited to the hardware and software used, web pages clicked, and APPs downloaded) based on the nature of the services provided. This data is used solely for traffic analysis and online behavior research to improve the service quality of the Cafe’s websites or APPs and will not be linked to any specific individual.

Utilization of Personal Data

The identifiable personal data, consumption, and transaction records collected by the Cafe, or any other personal data provided with your subsequent consent, will only be processed and utilized internally by the Cafe in accordance with the purpose of collection, or as necessary to complete service delivery or fulfill contractual obligations, or pursuant to applicable laws or orders/requests from competent authorities (including but not limited to courts or the Taiwan Clearing House). Otherwise, the Cafe will not provide identifiable personal data to any third party (domestic or foreign) not listed in this Privacy Policy, nor use it for purposes other than the collection intent.

The Cafe will continuously retain, process, and utilize the relevant data. Within the scope of the collection purposes, the Cafe will provide the collected personal data to partner vendors (including but not limited to the APP service providers, courier/logistics companies, communication service providers, payment gateways, and other third parties necessary to assist the Cafe in fulfilling contractual obligations or customer service) to facilitate the completion or termination of transactions.

Regarding notifications, the Cafe may use automated email notifications to convey essential information such as shipping status, returns, and membership rights. You may still receive these transactional notifications even if you have not joined our official brand accounts. Notifications sent by the Cafe are strictly limited to valid and important information; promotional or advertising messages will not be sent via this channel.

If you choose to pay by credit card, it must be used exclusively by the cardholder. Transaction data may be verified with the issuing bank, acquiring bank, and the cardholder. The payment process will only be completed after successful verification. Personal data obtained for the aforementioned purposes may be transferred to and stored or processed in countries or regions outside your home country, and international transfers will only occur in full compliance with the Personal Data Protection Act.

Third-Party Utilization and Advertising (Analytics) Services

To optimize your shopping experience, we provide third-party authentication services via providers such as Google, Facebook, Apple, and Line, allowing you to register and log in to this website more quickly. Meanwhile, to display product information that aligns with your preferences, we may share your personal data with advertising analytics and placement service providers (such as Google, Facebook, Line, Yahoo, Criteo, Adobe, and Tagtoo) within the scope of optimizing ad targeting and user experience across different platforms. These service providers may arrange precise product advertisements for you.

Additionally, we have installed Google Analytics Advertising Features. If you wish to disable these features and services, we recommend referring to the opt-out methods provided by Google to disable the function, or you may contact us for necessary assistance.

Data Security

The Cafe will maintain the security of personal data using reasonable techniques and procedures that comply with industry standards. Please note that your mobile phone number is the core authentication information linked to your membership identity. If you lose your phone, change your number, or change the ownership registration of your phone number, please be sure to contact the Cafe to complete the necessary personal information updates. This ensures the security and confidentiality of your personal and transaction data. If you fail to request such updates, you shall solely bear any potential damages incurred.

Rights of the Data Subject

Data subjects may request to review, look up, or obtain a copy of their personal data. If your personal data changes or is found to be incorrect, you may request the Cafe to modify or correct it. If the information you provide is incorrect or incomplete, it will not be protected by this Privacy Statement. You may request the deletion of your personal data, or ask us to stop processing and utilizing it. However, this does not apply where retention is necessary for the Cafe to execute its duties or business operations.

In response to the European Union General Data Protection Regulation (GDPR), users from EU member states will temporarily be suspended from using the Cafe's services. If you have any inquiries, please contact the Cafe's Customer Service Center. If you wish to exercise your right to erasure (deletion), please contact our customer service representative directly for assistance; however, the company may charge necessary administrative fees and will notify the applicant of the outcome in writing.

Cookies

For the convenience of users, the Cafe website may read cookie data stored on your computer. Users can disable or restrict this function through their browser settings, but doing so may prevent the use of certain website features. If you wish to know how to disable or restrict this function, please contact the Cafe’s Customer Service Center.

Google Analytics Advertising Features

This service has installed Google Analytics Advertising Features. This function is solely used by the Cafe to analyze advertising effectiveness and optimize user flows. If you wish to deactivate the Google Analytics Advertising Features, we recommend referring to the opt-out methods provided by Google to disable the function.

Impact of Non-Provision

If you are unwilling to provide the relevant personal data required for various services or transactions, or if you do not agree to the collection, processing, utilization, and international transfer of such personal data by the Cafe in accordance with laws, regulations, and this Privacy Statement, the Cafe will respect your decision. However, depending on the nature or conditions of each service, you may consequently be unable to use such services or complete relevant transactions. The Cafe reserves the right to decide whether to agree to provide such services or complete relevant transactions.

Right to Amend and Effectiveness

The Cafe reserves the right to amend this Privacy Statement and related notices at any time. Amended terms will be published on the Cafe website without separate individual notifications. You agree that the updated privacy terms shall remain effective and binding upon you. Therefore, you have the obligation and are welcome to review the latest version of the Privacy Statement and related notices on the Cafe website at any time.